When your website goes down, every minute matters.
A hacked or broken website can affect your customers, reputation, search visibility, and business operations.
Our recovery service focuses on getting your website back into a stable state while addressing the underlying security or technical issues that caused the problem.
WHAT WE HANDLE
Recovery first. Security next.
Website Hack Investigation
We inspect the website and available systems to identify signs of compromise and determine the scope of the problem.
Malware & Malicious Code Cleanup
Where possible, we identify and remove malicious files, scripts, redirects, injected code, and other compromised elements.
Website Restoration
We work to restore the website to a functional and clean state using available backups or other recovery methods.
Broken Website Troubleshooting
We investigate websites affected by failed updates, plugin conflicts, server problems, configuration issues, or other technical failures.
Database Recovery
Where applicable, we investigate database-related problems affecting the website.
Security Hardening
After recovery, we address relevant weaknesses and strengthen the website’s security configuration.
Updates & Vulnerability Review
We review outdated software, themes, plugins, dependencies, and other components that may contribute to future problems.
Post-Recovery Guidance
We provide recommendations for backups, updates, access control, monitoring, and ongoing website maintenance.
COMMON PROBLEMS WE SEE
Your website:
- Has been hacked
- Displays malware warnings
- Redirects visitors unexpectedly
- Shows strange or unwanted content
- Has been defaced
- Suddenly stopped working
- Breaks after an update
- Has database errors
- Has missing or corrupted files
- Has been suspended because of a security issue
- Loads incorrectly after a server or configuration change
OUR RECOVERY PROCESS
A structured response to a stressful problem.
01 — Assess
We inspect the website, hosting environment, files, database, and available information to understand the problem.
02 — Isolate
Where necessary, we take steps to prevent the problem from spreading or causing additional damage.
03 — Recover
We restore, clean, repair, or rebuild affected components depending on the situation.
04 — Secure
We address relevant vulnerabilities and strengthen the website’s configuration.
05 — Verify
We test the recovered website and confirm that key functionality is working properly.
06 — Protect
We recommend appropriate backups, updates, access controls, and ongoing maintenance.
IMPORTANT
Recovery is not the same as a guarantee.
Every compromised website is different.
The time, method, and outcome of recovery depend on the nature of the incident, the condition of the website, hosting access, available backups, and the extent of the compromise.
We assess the situation first and explain what can realistically be done.
WHY HONNEYMADE
We don’t just remove the visible problem.
A website can appear normal while underlying issues remain.
Our goal is to understand what happened, restore the site where possible, address relevant weaknesses, and help reduce the likelihood of the same problem happening again.
